About the Role We’re looking for a Customer Support Executive to be the voice of the brand for a global (US/EU) customer base. If you come from a strong DTC/e-commerce background, have handled high-volume support with escalations, and enjoy solving customer problems in a fast-paced environment—this is a great fit. What You’ll Be Doing Customer Communication: Handle high-volume inquiries across email, live chat, and social media with a professional, timely, and on-brand tone Issue Resolutio