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Non-Voice Customer Support Executive
Capgemini · Kolkata, West Bengal
📍 Kolkata, West Bengal 💼 Full-time 👤 See details 📅 Posted Today 🔗 Via Adzuna
💰 Salary range
₹2.5–6 LPA *
* Estimated based on Indian market data 2026. Actual salary may vary.
📋 Job Description
Your Role We are looking for a detail-oriented Non-Voice Customer Support Executive – Webform CSR to manage customer queries and service requests received through webforms and other written support channels. The role requires strong written communication, problem-solving ability, and a customer-first mindset to ensure timely and accurate resolution of customer concerns. In this role you will play a key role in: Handle customer queries, complaints, and service requests received through webforms
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