Experience : 4 years Location : Bengaluru Notice Period : Immediate Shifts : Rotational Roles & Responsibilities: Monitor infrastructure using SolarWinds (NPM, SAM, NCM, etc.) Handle L2 level incidents, alerts, and service requests Perform root cause analysis (RCA) for recurring issues Troubleshoot network, server, and application performance issues Configure and maintain SolarWinds modules and alerts Work on escalation tickets from L1 team and provide resolution Generate and analyze reports fo?