Hi, I'm Christy Anne , your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Technical Support Analyst II who will: Provides Level 2 Support to customers - resolving technical issues/error messages encountered by customers in a live production environment. Provides Level 2 Support to customers - resolving technical issues/error messages encountered by customers in a live Encompass production environment. Appropriately ha?